.status-strip,.grid-2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.status-strip{margin:16px 0}.status-strip>div,.rating-summary{background:#fff;border:1px solid #e3e9f0;border-radius:14px;padding:16px}.status-strip span,.rating-summary span{display:block;color:#667085;font-size:.9rem}.status-strip strong,.rating-summary strong{font-size:1.15rem}.form-card{max-width:850px;padding:24px}.field,label{display:block;margin-bottom:14px}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.check-row{display:flex;gap:8px;align-items:center}.check-row input{width:auto}.after-sales-actions{display:flex;gap:12px;align-items:center;flex-wrap:wrap;margin-top:8px}.small-link{font-size:.86rem;color:#075985;cursor:pointer}.mini-form{min-width:280px;padding:12px;margin-top:8px;background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px}.mini-form input,.mini-form select,.mini-form textarea{width:100%}.review-list{display:grid;gap:14px}.review-card{padding:18px}.stars{font-size:1.2rem;letter-spacing:1px}.verified{display:inline-block;font-size:.78rem;background:#dcfce7;color:#166534;border-radius:999px;padding:3px 8px;margin-left:8px}.merchant-reply{margin-top:12px;padding:12px;background:#f8fafc;border-left:3px solid #0f766e;border-radius:8px}.case-thread{display:grid;gap:12px;max-height:560px;overflow:auto;margin-bottom:18px}.case-message{padding:12px 14px;background:#f8fafc;border-radius:12px}.case-message.internal{background:#fff7ed;border:1px solid #fed7aa}.warning-text{font-size:.78rem;color:#9a3412}.empty-state{padding:30px;text-align:center}.table-wrap form{margin:4px 0}.table-wrap input{min-width:130px}@media(max-width:760px){.grid-2,.form-grid,.status-strip{grid-template-columns:1fr}}